MARDOOD

Multi-channel · U.S., UK & Europe

Marketplace month-end reconciliation checklist for sellers

By Mardood · Reviewed October 6, 2026 · Manual review guide

A useful month-end close explains both the marketplace balance and the bank deposits. Keep sales, deductions, unsettled balances and transfers distinct so normal timing does not become a false recovery claim.

Reports to collect

  • One complete financial export per marketplace account
  • Order and refund records plus inventory evidence when relevant
  • Bank statements and the previous period’s open-item list

How to investigate the difference

  1. 1. Set a consistent cutoff

    Record time zone, reporting period, currency and seller account. Keep late-posted corrections visible rather than silently editing the previous month.

  2. 2. Build two reconciliations

    First reconcile marketplace activity to its closing balance. Then reconcile transfers out to bank receipts. A mismatch in one does not prove a mismatch in the other.

  3. 3. Classify every open item

    Use matched, timing difference, missing evidence and potential error. Assign a source reference and a next action to each unresolved item.

  4. 4. Prevent duplicate claims

    Check prior cases and subsequent credits before escalating. Close the item only when the correction or payment is evidenced, not when a support ticket is opened.

Worked example

Illustrative example: a transfer initiated on the last day of the month may appear at the bank next month. Keep it on the transfer-in-transit list rather than writing it off or counting it as new revenue twice.

Illustrative only; not a customer result or recovery estimate.

Before using the app

What should I audit first in Mardood?

Start with a small, complete set of lost-inventory records using the free beta or synthetic sample. For other questions, Payout Match, Fee Check and Return Match compare prepared CSVs. None derives expected values or policy eligibility from native marketplace data.

Official sources

Report names and policies can change. Use the documentation for your actual account and region. Our examples and worksheet steps are practical review suggestions, not marketplace policy or tax advice.