Recovery workspace
From upload to submission and recovery, every case stays in one place.
Findings are preliminary discrepancies, not confirmed reimbursements. These markets use a free inventory reconciliation beta. Native report support varies; use the universal template when needed. Paid packets are unavailable for these markets. You review policies and submit any claim yourself.
Upload inventory movements, reimbursement records, and product-cost data as CSV, TSV or XLSX. Use the import template if columns are not recognized. Native reason codes, filing deadlines, and manufacturing-cost eligibility require seller review.
Start with a clean workspace for each period or marketplace
Add one report or fifteen to the same audit. Run it, add a missing report, and rerun without losing the earlier files.
Need help with a file or result?Contact support
Report a file problem or incorrect result
Tell us what happened from inside your account. Never include passwords or payment credentials.