The issue
A shortage deduction says the quantity received did not support the invoiced quantity. The useful question is whether shipment and receiving evidence supports the amount billed.
Documents to gather
- Invoice
- Purchase order
- ASN when available
- Signed proof of delivery
- Bill of lading and carton or pallet detail
Review checklist
- Match invoice and PO references
- Compare shipped and invoiced quantities
- Locate delivery evidence for the same shipment
- Separate missing evidence from conflicting evidence
- Verify the current dispute window and channel
What Mardood produces
Mardood marks each shortage deduction as dispute, accept or need document based on the matched records and confidence threshold.
Retailer rules, deadlines and submission channels can change. Confirm the current requirement in Walmart supplier documentation before filing.